Visitors smiling whilst focused on their phone in an exhibition room.

FAQ

Welcome to the Ateneum, the home of Finnish art. We want your visit to be both inspiring and relaxing. Please read the following tips to make your museum visit more enjoyable. The museum staff is here for you; please don’t hesitate to ask if you have any questions!

Arrival

Do I have to leave my coat in the cloakroom? 

You can keep your coat with you, as long as it is dry. If it has been worn in the rain, you must leave it in the attended cloakroom, which is free of charge. The museum has a self-service cloakroom and lockers, too. 

Is the Ateneum accessible with a pram? 

All Ateneum floors are accessible with a pram. The accessible entrance to the building is on Ateneuminkuja. You can also park your pram next to the cloakroom behind the main staircase. Small children can be carried in a sling. 

Are pets allowed inside the museum, inner courtyard or Ateneum Bistro? 

Only guide dogs and assistance dogs are welcome in the building. Let’s play with other pets outside the museum. 

In the exhibition galleries

Why are backpacks or large bags not allowed in the exhibition galleries? 

It is our responsibility to ensure that the artwork remains undamaged. When you move about, your backpack or large bag may accidentally hit a work of art. It is also nicer to enjoy art without a heavy bag. If you wish, you can borrow a small bag from the cloakroom for the duration of your visit. 

Do I have to be quiet in the museum? 

Let the artwork speak. The best way to hear them speak is in a quiet environment that is respectful of everyone’s museum experience. Conversation and laughter belong in a museum, but if you need to take a long phone call, please use the rest areas in the stairwell, for example. 

Why is running not allowed in the museum? 

For safety reasons, running is not allowed in the museum. Giving a child a piggyback ride or carrying them on your shoulders is also prohibited in the exhibition galleries. 

Can I take a walking stick or Nordic walking poles into the exhibition galleries? Can I wear ice cleats indoors? 

Please leave ice cleats in the cloakroom and cover the spikes of walking sticks or poles with rubber tips to prevent our old wooden floors from being scratched. If you wish, you can borrow comfortable felt slippers from the cloakroom. 

Food and drink

Where can I drink and eat my own food at the museum? 

To protect the works, drinking and eating are not allowed in the exhibition galleries. Please leave your water bottle in the cloakroom. The museum’s inner courtyard has a long table where you can eat your own food. 

What is a good spot for breastfeeding? 

We recommend the benches on the landings outside the exhibition galleries for breastfeeding. On the first floor, there is a baby-friendly privacy area to which our staff will open the door when necessary. 

Photography

Can I take photographs and videos in the museum? 

Photographing and video recording the exhibitions are allowed for private use, unless otherwise indicated. Unfortunately, posting pictures or videos on social media is not private use. Please photograph without a flash, selfie stick or tripod. 

Looking for more information about arranging photo and film shoots at the Ateneum? Read more here.

Artwork

Why is touching the works of art not allowed?

The works of art are fragile and invaluable. In many cases, the damage caused by touch is not visible immediately but gradually becomes apparent later. Please keep a distance of at least an arm’s length between you and the works of art, display cases and walls. 

Why are the exhibition galleries dimly lit? 

Many of our works of art are sensitive to light. For example, paper-based works are so sensitive to light that they can only be on display in an exhibition for three months at a time. Enjoy the serene atmosphere and leave your everyday worries behind – now you are looking at the world through art. 

With a group

Where do groups meet? 

The group leader must register the group at Ticket Sales and get admission stickers for each member of the group, who should place the stickers in a visible place. If you have booked a guided tour or an exhibition intro, a guide will meet you at the inner courtyard next to the museum shop. 

What should be considered when visiting the Ateneum with schoolchildren? 

A teacher must be with the students the whole time during the visit. If you do assignments in the exhibitions, you may not leave the students unsupervised. In the exhibition galleries, pencils only are allowed. If you want to examine one work of art for a longer time, sitting on the floor is allowed and even recommended. 

Who can guide at the Ateneum?

Only guides who are authorized and trained by the museum can guide at the Ateneum. Schoolchildren are warmly welcome to visit the exhibitions with their teacher.