Below, you can find answers to the most common questions about advance tickets.
Where can I buy an advance ticket?
You can buy advance tickets to the Ateneum on the Lippu.fi website and at Lippu.fi ticket outlets from 14 March 2023 at 10:00.
In addition to the Lippu.fi online service, tickets can be purchased from the Lippu.fi telephone service at +358 600 900 900 (Mon–Sat, 9:00–21:00, Sun 10:00–18:00, €2/min + mobile call charge/local network charge) and at the Stockmann department store and other outlets (excluding R-kioski shops).
How much does an advance ticket cost?
The price of our normal ticket is €20, and the price of a concession ticket is €12 (18–24-year-olds, students, pensioners, unemployed, conscripts, and non-military conscripts). Admission is free for under 18-year-olds.
Depending on the chosen delivery method, a service fee of €1.50 and a booking fee of at least €1.50 are added to the price of all tickets purchased through Lippu.fi, including tickets acquired with free-entry cards and tickets for under 18-year-olds.
Lippu.fi also accepts various yearly passes (including the Museum Card, press card, Friends of the Ateneum membership card, and teacher identity card) as means of payment. Advance tickets for people under 18 can also be bought through Lippu.fi. The eligibility for a concession or free ticket is checked upon ticket inspection at the Ateneum.
See all yearly passes accepted at the Ateneum
Do I have to buy an advance ticket? Can I buy a ticket at the Ateneum?
Tickets will also be sold on site at the Ateneum. However, it is possible that queues will form at the doors, especially at rush hours.
The time of entry depends on the number of visitors present at the museum at the time of purchase. Ticket sales at the door end half an hour before the museum’s closing time.
How much does a ticket purchased at the Ateneum cost?
Only the ticket price of €20 or €12 will be charged for a ticket purchased at the museum. Holders of various yearly passes and under 18-year-olds will be admitted to the Ateneum without having to pay the Lippu.fi service and booking fees, if they buy their ticket at the museum.
Where do I show my advance ticket when I arrive at the museum?
Access for museum visitors who have bought tickets in advance is through the entrance on Ateneuminkuja.Each admission ticket is sold with an entry time. Entry times are staggered at 30-minute intervals. Visitors can arrive at any time during the 30-minute period stated on their ticket. If the entry time on your ticket is the last of the day, you should arrive promptly at the start time, which gives you 90 minutes to explore the exhibition before the museum closes.
Access for Ateneum visitors buying their tickets at the museum is through the main entrance on Kaivokatu.
How can I buy tickets for my group?
Please contact Finnish National Gallery sales:
sales@fng.fi
tel. +358 294 500 500 (Mon–Fri 10:00–14:00)
More information
Buying or exchanging advance tickets
Lippu.fi sales service: tel. +358 600 900 900 (Mon–Sat, 9:00–21:00, Sun 10:00–18:00, €2/minute + mobile call charge/local network charge)
See Lippu.fi contact information
Other enquiries
Ateneum service desk, tel. +358 294 500 401, ainfo [a] ateneum.fi (during the museum’s opening hours)